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IT Business Operations Analyst - BI, Data Analysis (ALLENTOWN) W2 Only
Scott Hendrickson

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This position is located in the Allentown PA Area.  Role can be located remotely.

W2 Candidates Only - No Agencies


INTERESTED?  Please send resumes to Scott Hendrickson.

Scott Hendrickson




Skills / Experience:

This position is responsible for providing analysis and solution of IT financial business process and technical problems with a focus on improving operational effectiveness and excellence. The Business Operations Analyst will prepare and deliver well-constructed business insights to management and enhance other's understanding of IT financial business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision-making process through rigorous utilization of data.

  1. Collaborates with Architecture, Technology, Information, and Security teams to define understand current and future technology needs as it related to IT budgets.

  2. Extract and deliver useful statistics and insight from business data to drive and support operational improvements and business strategies.

  3. Proactively identify and implement solutions and/or strategies that will help the business better achieve its short and long-term business objectives.

  4. Continually surveys the organization for areas to find opportunities for cost reductions

  5. Prepare complex financial models and forecasting using advanced modeling techniques.

  6. Responsible for developing high level analyses, recommending courses of action based on data, and presenting to Senior Management.

  7. Develop and research methods for measuring various areas of business performance and compare against trends and best practices.

  8. Review, identify, analyze, and create detailed documentation of business process and supporting systems.

  9. Strong knowledge of service development, delivery, operations, and relationship management 

Basic Qualifications

Bachelor’s degree with five years analytical/problem solving experience OR Master's degree with two years analytical/problem solving experience.

Experience with Business Intelligence tools such as SAS, Hyperion, PowerBI, Tableau and Hadoop.

In-depth knowledge in statistical analysis and data visualization.

Strong analysis, research, and complex problem-solving skills.

Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.


Preferred Qualifications


Master’s Degree in business or a quantitative discipline. Possess an innate curiosity and a strong desire to solve problems. Ability to tell a story from analysis to be able to identify/solve business opportunities. Background in Lean, Six Sigma, or similar process improvement models. Excellent written and verbal communication skills.


















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